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Privacy Policy for PAKWE SOLUTIONS (PTY) LTD trading as FuelX App

We at FuelX are committed to protecting the privacy of our users. This privacy policy sets out the types of information we collect, how we use it, and how we protect it.

Information we collect

We have two mobile apps and one admin portal, the User app, Garage app and Admin portal. We collect the following types of information from our users.

User App:

  • Name and Surname
  • Email address
  • Location data (through Google Maps API)
  • Fuel expenses
  • Payment provider information
  • Password
  • Profile image

Garage App:

  • Garage owners full name
  • Email address
  • Name of the Garage
  • The garage's fuel/wholesaler licence number
  • Address
  • Password
  • Type of amenities that are present at the garage
  • Type of fuel the garage supplies, as well as the price of the fuel
  • Profile image

Admin Portal:

  • User's last active time
  • Garage acceptance or rejection status, along with the reason for the decision
  • See all users (including the users from the garage app and the users from the user app)
  • Amenities submitted by garage
  • Comments and ratings left

Use of information

We use the information we collect for the following purposes:

User App:

  • To track fuel expenses
  • To provide information on nearby garages
  • Tp process payments
  • To show fuel capacity per car
  • Be able to leave comments and rating

Garage App:

  • To register garages on our app
  • To display services offered by garages
  • To enable rating system for garages
  • To process payments
  • Users will be able to leave ratings and comments on the garages
  • Garages will be able to resolve comments by submitting the resolution to the FuelX admin user
  • Amenities
  • Fuel supplied
  • Garage must provide the FuelX admin with the garage licence number

Admin Portal:

  • To manage user and garage accounts
  • To provide acceptance or rejection status of garages and provide the reason if it was rejected
  • To track user activity on the app

Protection of Information:

We do not share your information with third-party service providers unless it is necessary for the provision of our services. We may share information with law enforcement agencies or other governmental bodies when we are required to do so by law.

Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any material changes to this policy by email or by a notice on our website.

By using the FuelX app, you agree to the terms of this privacy policy.